Privacy Policy

This Privacy Policy (hereinafter the "Policy") describes how huat88 (hereinafter "huat88", "we", "us", or "our"), operator of the online casino and sports betting platform at https://huat88.cam (the "Platform"), collects, uses, stores, discloses, and otherwise processes personal data relating to registered players and visitors to the Platform (collectively, "you" or the "Data Subject").

huat88 takes its privacy obligations seriously. We process personal data only for legitimate, clearly defined purposes and in compliance with the data protection obligations imposed by our international gaming licence and applicable privacy frameworks.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, each of which form part of your agreement with huat88.

For the purposes of this Policy, the following terms shall have the meanings assigned below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, identification number, financial account details, and IP address.
• "Processing" means any operation performed on Personal Data, including collection, storage, organisation, alteration, retrieval, disclosure, and deletion.
• "Data Controller" means huat88, which determines the purposes and means of processing Personal Data.
• "Data Processor" means any third-party entity that processes Personal Data on behalf of huat88 under a contractual data processing arrangement.
• "KYC Data" means identity and address verification documentation submitted by a Player to satisfy Know Your Customer requirements, including copies of identification documents and proof of address.
• "Cookies" means small text files placed on your device by the Platform to support session management, performance analytics, and security functions.
• "Account" means a registered Player account on the huat88 Platform.

huat88 collects the following categories of Personal Data from Players and Platform visitors:

huat88 collects Personal Data through the following channels:

• Direct submission: Data you provide when registering an Account, completing KYC verification, making deposits or withdrawals, contacting support, or updating account preferences.
• Automated collection: Technical and gameplay data collected automatically via server logs, session tracking, and Platform analytics as you interact with the Website.
• Payment processors: Transaction confirmation data returned from payment processors including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX-connected Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong), 7-Eleven Cliqq, and cryptocurrency network confirmations (USDT TRC20, BTC).
• Third-party verification services: Identity verification results returned from KYC service providers, fraud screening providers, and sanctions list checking services.
• Cookies and similar technologies: Session, analytics, and security cookies placed on your device when you access the Platform, as further described in Section 8.

huat88 processes your Personal Data for the following purposes:

1. Account management and service delivery: Creating and maintaining your Account, processing deposits and withdrawals in MYR, delivering gameplay services, and managing your bonus and promotion entitlements.
2. Identity verification and KYC compliance: Verifying your identity and age (21+ policy enforcement) in compliance with our international gaming licence obligations, and conducting ongoing due diligence reviews as required.
3. Fraud prevention and platform security: Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorised access, bonus abuse, and other prohibited activities.
4. Responsible gambling obligations: Monitoring player behaviour to identify indicators of problem gambling; administering deposit limits, cooling-off periods, and self-exclusion tools; fulfilling responsible gambling obligations under our licence.
5. Customer support: Responding to enquiries, resolving complaints, processing account requests, and maintaining a record of communications for quality assurance and dispute resolution purposes.
6. Legal and regulatory compliance: Maintaining records required by our licensing authority; responding to lawful requests from competent authorities; fulfilling anti-money laundering (AML) and counter-terrorism financing (CTF) obligations.
7. Platform improvement: Analysing aggregated, anonymised usage data to improve game selection, user interface design, payment processing efficiency, and overall platform performance.
8. Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may withdraw consent at any time via your Account settings.

huat88 processes Personal Data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account operations, transaction processing, and service delivery — is conducted on the basis that it is necessary for the fulfilment of our agreement.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations imposed by our gaming licence.
• Legitimate interests: Processing conducted for fraud prevention, platform security, responsible gambling monitoring, and service improvement, where huat88's legitimate interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications is conducted on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.

huat88 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We may disclose your data to the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors: e-wallet providers (Touch 'n Go eWallet, Boost, GrabPay), FPX-connected banks (Maybank, CIMB, Public Bank, Hong Leong), DuitNow, 7-Eleven Cliqq, and cryptocurrency networks — solely to process your transactions.
• KYC and identity verification providers: Third-party services that assist in verifying player identity, age, and address for compliance purposes.
• Game providers: Software companies whose games are hosted on or integrated into the huat88 Platform may receive limited gameplay data necessary to deliver and audit their games.
• Regulatory and law enforcement authorities: Where required by law, court order, or our licensing authority, huat88 may disclose Player data to relevant authorities. We will notify you of such disclosures where legally permitted to do so.
• Fraud prevention services: Shared intelligence services that help identify fraudulent accounts or suspicious transaction patterns across the industry.
• Technology and infrastructure providers: Cloud hosting, security, and analytics providers operating under contractual data processing agreements that restrict them from using your data for any purpose other than providing services to huat88.

All third-party Data Processors engaged by huat88 are subject to contractual obligations requiring them to maintain the confidentiality and security of your Personal Data and to process it only in accordance with huat88's written instructions.

huat88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small files stored on your device that help the Platform remember your preferences and session state.

• Strictly Necessary Cookies: Essential for the Platform to function. These cookies maintain your logged-in session, preserve your game state, and support security features such as CSRF protection. These cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Collect anonymised or pseudonymised data about how visitors use the Platform — pages visited, session duration, error rates — to help us improve performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, responsible gambling limits you have set, and notification preferences.
• Security Cookies: Assist in fraud detection, multi-device session management, and identifying unusual login behaviour.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Analytics and functional cookies can typically be disabled without affecting core Platform access.

huat88 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following indicative retention periods apply:

Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised such that it can no longer be associated with an identifiable individual.

huat88 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and huat88's servers.
• Encryption at rest for sensitive data categories including KYC documents, financial records, and authentication credentials.
• Role-based access controls ensuring that huat88 staff can only access the Personal Data categories necessary for their specific job function.
• Multi-factor authentication (MFA) options for Player Accounts and mandatory MFA for staff accessing sensitive internal systems.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Incident response procedures providing for prompt containment and notification in the event of a data breach affecting Player data.

Subject to applicable law and our legitimate operational and regulatory requirements, you hold the following rights in relation to your Personal Data held by huat88:

• Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete Personal Data held on your Account.
• Right to Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (e.g., AML record-keeping requirements).
• Right to Restriction of Processing: You may request that we temporarily suspend processing of your data in certain circumstances — for example, while you contest its accuracy.
• Right to Data Portability: Where processing is based on your consent or contractual performance and is carried out by automated means, you may request that your data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to processing based on huat88's legitimate interests, including profiling for marketing purposes. This right does not apply where our legitimate interests are compelling or where processing is required by law.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our support team via live chat or at [email protected]. We will respond to verified requests within 30 calendar days. We may ask you to verify your identity before processing a rights request.

huat88 operates under an international gaming licence and its infrastructure, service providers, and game provider partners may be located in multiple jurisdictions outside Malaysia. By using the Platform, your Personal Data may be transferred to, stored in, and processed in countries other than Malaysia.

Where such transfers occur, huat88 ensures that appropriate safeguards are in place, including contractual data processing agreements that require recipient organisations to protect your Personal Data to standards consistent with those described in this Policy. We do not transfer your data to third parties that do not provide adequate data protection assurances.

huat88 strictly prohibits the use of the Platform by persons under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. The Platform employs age verification procedures during registration and KYC review to enforce this policy.

If huat88 becomes aware that Personal Data has been collected from a person under 21, the associated Account will be immediately closed, all winnings forfeited, and collected data deleted except to the extent that retention is required by law (e.g., to report suspected underage gambling to our licensing authority).

If you have reason to believe that a minor has accessed huat88 using your Account or another Account, please contact our support team immediately at [email protected].

huat88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via a notice on the Platform or by email to the address held on your Account.

The revised Policy will take effect from the date stated in the notice. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact huat88 through the channels below:

For disputes relating to the processing of your Personal Data that cannot be resolved directly with huat88, you may have the right to lodge a complaint with the supervisory authority competent for data protection matters in your jurisdiction.